Chemical pollution has become an environmental and human health concern. Small and medium-sized enterprises are becoming the focus of environmental researchers, as they have been found to collectively contribute a significant amount of pollution as a result of improperly managed chemicals. This case study of Nova Scotia SMEs aimed to collect baseline information regarding environmental and chemical management practices including the positive practices in place, areas requiring more assistance, information being requested by owner/managers and to determine who should be the focus of information dissemination programs. Results indicated that there is significant room for improvement in both the environmental and chemical management practices of SMEs, even though participants indicated they were employing responsible practices in some areas. Participants were also able to provide multiple suggestions regarding information they require in order to improve their business operations and environmental performance, thereby indicating they are aware improvements are needed and are willing to make the necessary changes.