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An Study on Post Service Satisfaction amongst the Toyota Customers


Marketed By :  LAP LAMBERT Academic Publishing   Sold By :  Kamal Books International  
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  • Product Description

What is the most important consideration on the part of the customers when they purchase a vehicle? After Sales Services. This report considers one the best Automobile company - Toyota Motors known for its quality, to study the customer satisfaction on the services provided at the service centers. The study is based on five parameters i.e., service quality, Service initiation, Service Facility, Service adviser, and Vehicle Pickup.The study reveals the customer preference whether to service their vehicle at the authorized service center during and/or after the warranty period, feedback of the customer on the service provided by the Toyota authorized service center.

Product Specifications
SKU :COC63164
AuthorMohammed Bharmal and Bhoomi Parmar
Number of Pages96
Publishing Year2013-04-25T00:00:00.000
Edition1 st
Book TypeLegal profession: general
Country of ManufactureIndia
Product BrandLAP LAMBERT Academic Publishing
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-07-08 00:00:00