JOIN OUR TEAM

At ClickOnCare we believe in Passion rather than Hard Work. Our team consists of Self-enthusiasts who own up to their work and ensure Self-delivery. So, if you think you have what it takes to be part of ClickOnCare.com, then join us in our growth adventure.

FULL TIME JOB

Customer Support Associate

Job Summary

We are looking for a friendly and hard-working customer service associate to join our growing team. The individual in this role will be responsible for answering all incoming calls and emails, fielding customer questions and complaints, and transferring potential leads to our sales team. Candidates should have an outgoing and positive demeanour, a motivated, energetic work ethic, and have a track record of working well with others in a team environment.

Responsibilities and Duties

1) Answer incoming calls and emails in an efficient manner
2) Identify customer questions, concerns, and overall needs
3) Provide accurate answers and solutions to customer queries
4) Address customer complaints in a compassionate and patient manner
5) Redirect customers to appropriate teams and/or departments as needed
6) Help sales generate leads, i.e. Identify potential leads and forward to sales reps
7) Check voicemail inboxes, return calls in a timely manner
8) Develop professional relationships with ongoing customers through excellent customer service
9) Follow up with callers on complaint and/or question resolution status
10) Collaborate with immediate team, other customer service teams, sales team, and other company departments to ensure overall customer and product satisfaction
11) Meet or exceed call quotas and sales assist quotas, both personally and as a team unit
12) Follow company communication procedures, policies, and guidelines at all times
13) Perform each duty above with our customers satisfaction as your number one priority

IOS Developer

Job Summary
We are looking for an IOS developer responsible for the development and maintenance of applications aimed at a range of IOS devices including mobile phones and tablet computers. Your primary focus will be the development of IOS applications and their integration with back-end services.

Responsibilities and Duties

Design and build applications for the IOS platform
Help maintain code quality, organization, and automatization
Ensure the performance, quality, and responsiveness of applications
Collaborate with a team to define, design, and ship new features
Identify and correct bottlenecks and fix bugs

Required Experience, Skills and Qualification

Should be strong in Objective-C, Swift, X-Code and IOS architecture
Should be strong in UI development, (Adaptive layout Auto layout, Size Classes, Trait Collection, App Extensions)
Should have experience in REST API, JSON, core data, SQLite, and third-party libraries
Should have used cloud messaging API's and push notifications
Should be familiar with Beta Testing and app store publication and its guidelines
Should have a good understanding of Apple's design principles and interface guidelines and Version control system (at least one): CVS, SVN
The desired candidate should have an experience in IOS for minimum 1 year

PHP/Magento Developer

Job Summary
In this full-time position, you will be on the development team responsible for:

1) Gathering requirements and developing new features, websites and extensions in Magento platform
2) Writing well organized, robust code with maintainability and scalability in mind
3) Provide time estimates for the implementation of features/functionality
4) Follow common web standards and development methodologies
5) Integrating 3rd party API's and interfaces with our client sites
6) Automating manual processes using scripting languages

Required Technical Skills:

1) Expertise in database concepts (MySQL)
2) Competent with MVC & PHP object-oriented programming
3) Strong knowledge of (X)HTML, CSS, JavaScript libraries
4) A desire to be personally responsible for production-level code
5) Ingenuity to leverage all the tools at your disposal
6) Comfort working with Linux in a web-oriented context
7) Having good coding skills
8) Understanding of Javascript and Jquery

Digital Marketing Associate

Job Summary
We are looking for a candidate who is passionate enough and has a zeal towards his or her work. The candidate should be adaptable and should have an enthusiasm to learn something new

  • Strong Communication Skills:- You will be the one who will be connecting with the influencers and will be communicating with them at all times, maintaining excellent relationships with them and able to tailor pitch promotions as per the mutual specifications and requirements.
  • Social Media & Digital Savvy:- You will be responsible to find new influencers on different digital media platforms in regards to product promotion and potential collaborations.
  • You will be in charge of taking care of the promotional campaigns, which includes preparing a monthly plan, You will also be responsible for defining and driving programs that drive awareness and generate leads with respective brands.
  • Scheduling dates hence you should be comfortable with planning and executing its various stages.

Graphic Design & Animation

About the Job: 

1. Create Social Media Posts on daily basis
2. Create banners and creatives for website and mobile application requirments
3. Create static and video creatives for promotional purposes
4. Editing Videos for Youtube Channel 

Skill Required:

Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Adobe Premiere pro

Experience Required: 1-2 Yrs

INTERNSHIP

Graphic Design & Animation

About the Internship: 

1. Create Social Media Posts on daily basis
2. Create banners and creatives for website and mobile application requirments
3. Create static and video creatives for promotional purposes
4. Editing Videos for Youtube Channel 

Skill Required:

Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Adobe Premiere pro

 

Social Media Trainee

About the Internship:

1) Addressing customer queries and grievances on social media platforms
2) Working with digital marketing and product team for product optimization on digital prospects
3) Creating hype on social media platforms and relevant forums or specific offer/product

Android Developer

About the Internship:
1) Designing, implementing & testing mobile applications using Android Java
2) Integrating REST APIs & JSON to develop a robust and scale app
3) Developing robust & extendile codes using latest mobile design patterns
4) Ensuring code quality by writing clean & well-designed code & by developing unit tests

APPLY

Helpdesk