There are several factors, which can positively influence internal efficiency in an organisation or institution. One of these is guidance and counselling. If repetition and dropout are indicators, guidance and counselling, therefore, have booster roles to play. Through proper guidance and counselling, students or employees who would have otherwise dropped out are retained and have success stories to tell. Guidance and counselling are needed to reduce and possibly eliminate anti-social activities in our institutions and society. There is a rising tide of unrest, gangsters, closures and lockouts in our institutions, organisations, communities and society at large. If the tempo of dialogue, proper communication, understanding, listening, Guidance and counselling is increased, there is little doubt that the tempo of crises in our society will drop. Sometimes we use argument of power instead of power of the argument. I suggest all institutions and organisations to employ counsellors to help the students and employees in counselling and most likely there will be a noticeable change in service delivery. Try and see!