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Civil Service Reform in Service Delivery


Marketed By :  LAP LAMBERT Academic Publishing   Sold By :  Kamal Books International  
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  • Product Description

Civil Service is essential for the function of government. It is in this context that civil service reform forms a quintessential part for good governance. This study attempts to explain the civil service reform in the delivery of public services which is implemented in Adama city administration, Ethiopia. It aims at assessing whether the reform achieved the intended objectives about efficiency and effectives in the delivery of services, to render better quality services and be accountable for its failure, to produce committed citizens, and to bring attitudinal change towards public service delivery. To this end, the study starts by explaining the overall move for reform globally and then narrows its scope. It also deals with assessing the factors that led to the achievement or failure of the process in Adama city administration.

Product Specifications
SKU :COC34958
AuthorYosef Taye-Gezme
Number of Pages80
Publishing Year3/16/2012
Edition1 st
Book TypePublic administration
Country of ManufactureIndia
Product BrandLAP LAMBERT Academic Publishing
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-07-31 00:00:00