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Collecting customer satisfaction data with web surveys

 

Marketed By :  LAP LAMBERT Academic Publishing   Sold By :  Kamal Books International  
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  • Product Description
 

The objective of this Master’s thesis project was to provide comprehensive managerial implications that need to be thought over when constructing and distributing web surveys to collect international customer satisfaction information in a B2B environment. This project was conducted by means of qualitative research. Secondary research of academic- and other articles, was conducted on a particular set of topics pertaining to the research questions. From the knowledge and insight drawn from the secondary sources of research, primary research was initiated. This segment of the research was conducted with three open-ended interviews, where the literature review provided crucial elements to be discussed with the interviewees.

Product Specifications
SKU :COC15160
AuthorLauri Vuorensola
LanguageEnglish
BindingPaperback
Number of Pages96
Publishing Year2012-06-04T00:00:00.000
ISBN978-3848490738
Edition1 st
Book TypeSales & marketing
Country of ManufactureIndia
Product BrandLAP LAMBERT Academic Publishing
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-07-27 00:00:00
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