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Conflict Resolution in the Operating Room:


Marketed By :  VDM Verlag Dr. Müller   Sold By :  Kamal Books International  
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  • Product Description

Conflict is inevitable. How one perceives conflict or rather the attitude to a conflict situation determines the behaviour of the individuals involved. Is conflict fight or flight or/and communication and growth? This manual addresses what conflict is; the different types of conflict; conflict resolution competencies and strategies, principles of team building and introduces an original five steps process of conflict resolution called the 5 A''s of Conflict Resolution. It also addresses some unique conflict situations that cause a state of ethical dilemmas and duress for nurses. It is very interactive and comprises schematic illustrations, practice exercises with answers, and hypothetical and true stories (interspersed with humour at times) to enable the reader to deal with conflict effectively. The content is laden with evidence-based research findings and the reader can leave confident that he or she can be a change agent, implementing positive change in his or her world, one person at a time. Nurses,surgeons, anaesthiologists and all professionals regardless of work setting can glean useful principles and strategies to deal with conflict.

Product Specifications
SKU :COC94954
AuthorCheryl Stella Chibugo Ugoalah, née Okoli
Number of Pages64
Publishing Year2011-07-31T00:00:00.000
Edition1 st
Book TypeNursing
Country of ManufactureIndia
Product BrandVDM Verlag Dr. Müller
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-08-14 00:00:00
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