Credit Card: You would need to provide us with the card holder name, card number, CVV number and card expiry date. All these details are available on the credit card itself. You would also need to have your 3D-secure password or one-time password (OTP) sent to your registered email ID or phone number for secure confirmation of the transaction. Debit Card: You would need to provide us with the card holder name, card number, CVV number and card expiry date. All these details are available on the debit card itself. You will then be re-directed to your bank’s secure page for 3D-secure authorization where further validation details may be required. Net Banking: You would need to select your preferred bank, and proceed likewise with Login Credentials.

The CVV number is an important security feature that helps prevent fraud. We ask you to enter the CVV number during your transaction to ensure that the physical card is in your possession. For Visa / MasterCard / Diners: CVV number is a 3–digit code printed on the back of the card. For American Express: CVV number is a 4–digit code printed on the front right–hand side of the card above the card number.

Shopping on ClickOnCare.com is completely safe and secure! Our online payments integrated with India’s leading payment Gateway Technology Solutions Providers - Razorpay, PayU, Zaakpay, Paytm, Paypal & MobiKwik. These Payment Gateways are both VeriSign Secured as well as PCI Compliant Companies. PCI (Payment Card Industry) compliance indicates that an Organization is compliant with the global information security standards defined to handle secure information shared by credit/debit Card Holders including Net Banking Transactions. Please be rest assured that your card / account information is safely encrypted as it travels over the Internet. Once your transaction is completed, you get Re-directed back to ClickOnCare’s Secure Server over a SSL (Secured Server Link). If the transaction was successful, you will be provided with the relevant order details. Please do not press the browser back button or page refresh while the transaction is being processed.

When you choose to an online payment option, you will re-directed to a Trusted Payment Gateway's Interface for processing. Your card/account information is securely authorized by Payment Gateway and corresponding banks, without any information passing back to us.

The logistic partner does not allow opening & inspection the shipment prior to the complete payment.
Incase of any issues in your order, please bring it to our attention by raising a ticket immediately and our support will help to resolve your problem in the shortest duration possible with a replacement or refund.

The prices for product is as per batch availabilty, and the same might be revised by the manufacturer without notice. Any reduction is duly adjusted and major increases are passed on to the customers.
The same can be paid via a custom payment link shared for your order.

You can request for a custom payment link to complete payment for an unsuccessful transaction. Payment can then be completed via DebitCard/Credit Card/Net Banking.

Products that are mentioned as non-returnable, Opened , tampered, Hygiene products , discounted products. For more details please refer to the T&C.

All tags are intact , signs of tampering , pilferage, usage , etc

Order can be cancelled before it has been processed by the company and has reached the status “Quality Check”. On cancellation of the order before the same has been processed, the Member shall be entitled to a refund post deductions as per terms mentioned under Returns & Cancellations.

1) Go to My Account
2) Navigate to Helpdesk
3) Raise a Ticket under "Returns & Cancellations"
4) Explain Your Concerns
5) Submit

If the pincode of the new address is serviceable for pick-up, the address can be changed while creating the return. The address cannot be changed in case the new address is not serviceable.

1) Go to My Account
2) Navigate to Helpdesk
3) Raise a Ticket under "Others"
4) Explain Your Concerns
5) Submit

1) You may opt for store credits or an refund.
2) Refund for all online paid orders are done into the original source of payment. Relevant cashback/discount, if any, will be proprtionately adjusted.
3) For Cash-on-Delivery orders would be done only into a Bank Account.

Please help us with the following to assist you better
1. The products and exact quantity that you are looking to purchase.
2. Complete postal address along with Postal Pin code where you are looking to receive this products.

We ship to all countries

If due to any reason, you were unavailable when the delivery was first attempted and missed receiving your shipment, do contact us and we will do our best to accommodate your request to reschedule the delivery. Reroute the shipment to a new address would not be possible for international orders.

The total amount payable to us would be inclusive of product price, shipping charges , currency conversion and related charges , if any.
Payment could be either through
a) Indian debit or credit card, Netbanking
b) International Cards: American Express, Visa and Master Card via PayPal
c) Western Union

The shipment may be opened for inspection
Any duties or custom clearance fees levied by your country is required to be paid by you directly.
Delivery timelines It will be dispatched via either Aramex International Courier / India Post?, and shall be delivered within 7-10 days subject to custom clearance..

It will be dispatched via either Aramex International Courier / India Post, and shall be delivered within 7-10 days subject to custom clearance.

Please be assured you are 100% covered for your purchase on ClickOnCare.

1. Incase of non delivery of product, complete refund will be made in the original source of payment.
2. Incase of product no longer required , you are requested to send back the same and product value shall be refunded post deduction of shipping charges.

Logistic companies levy an Additional Charge, irrespective of the amount collectable to provide services of payment via Cash at time of delivery.
ClickOnCare is able to absorb the Costs from within our Margins if the Total Order Value is above Rs. 2499/-, else an additional sum is chargeable @ Rs 80 INR (inclusive in total order value).

Yes, we do offer Cash On Delivery to a select list of pin-codes and for order amounts under Rs. 10,000 as per service availability by our Logistics Partners.
With Cash On Delivery you can pay in cash at the time of actual delivery of the product, without making advanced payment online. The collectable amount is reflected at the top of your Shipment's Manifest for your reference.

COD is available for select products by selective sellers and is dependent on your location and your choice of products