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CSR: What do Millennials want to know and how it affects them?


Marketed By :  AV Akademikerverlag   Sold By :  Kamal Books International  
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Rs. 4,835

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  • Product Description

In academic literature there is evidence that Corporate Social Responsibility (CSR) affects consumer’s loyalty to the firm, its attitude towards the firm and may result in purchasing intentions. However, the numerous researchers suggest that the low consumer awareness of CSR initiatives significantly narrow the target audience, while consumer’s scepticism reduces the positive effect of its implementation. The current research provides empirical evidence for the CSR communication framework by Du et al. (2010) and follows their suggestion to investigate how a company can best communicate its CSR initiatives to young adults – Millennial Generation (18-30 years old). Basing its conclusions on the CSR communication framework and on the analysis of the results of three focus groups, this study suggests practical recommendations to adjust CSR communications in order to attract the attention of the target group and overcome the scepticism barrier. Practitioners can use the results of this work to consider communication practices that positively influence consumer perceptions of CSR activities.

Product Specifications
SKU :COC61986
AuthorNatalia Nagaeva
Number of Pages204
Publishing Year18.12.2014
Edition1 st
Book TypeMedia studies
Country of ManufactureIndia
Product BrandAV Akademikerverlag
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-08-05 00:00:00