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Cultural diversity in a standardized mediation setting

 

Marketed By :  AV Akademikerverlag   Sold By :  Kamal Books International  
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Rs. 4,396

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  • Product Description
 

“We find ourselves living in a complex global village in which interdependence and cooperation have taken on a larger significance and skills of compromise and reconciliation have become more highly valued.” (Aureli & De Waal: Natural Conflict resolution, 2000) - Cultural diversity continues to exist in the global village, with significant impact on all forms of conflict resolution. Anja von Rosenstiel uses the international mediation moot organized yearly by the International Chamber of Commerce as an experimental setting and unique opportunity to examine qualitatively how these cultural differences materialize in a highly standardized situation. She has observed and analyzed diverse ways of communication and emotionality in the interaction of negotiation partners, especially in establishing trust and working relationships as well as in the exchange of information. Interviews with participants have revealed differences in the understanding of concepts such as interest analysis and solution option development as much as the process design as a whole. This book shows how cultural diversity remains a factor to be taken into account even in a seemingly standardized environment and will help to raise awareness of this aspect of conflict resolution in the global context.

Product Specifications
SKU :COC35068
AuthorAnja von Rosenstiel
LanguageEnglish
BindingPaperback
Number of Pages128
Publishing Year12/17/2012
ISBN978-3639461114
Edition1 st
Book TypePsychology
Country of ManufactureIndia
Product BrandAV Akademikerverlag
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-07-31 00:00:00