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E-governance in India : A Case Study of Lokmitra in Himachal Pradesh


Marketed By :  LAP LAMBERT Academic Publishing   Sold By :  Kamal Books International  
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Rs. 5,886

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  • Product Description

LokMitra (Friend of People) is a web-enabled E-Governance project providing a range of government to citizen (G2C), government to Business (G2B) and government to government (G2G) services in the state of Himachal Pradesh in India. It also solicits active and direct contributions from citizens for improving governance of the state. According to a study by the Department of Information Technology (government of India), the project achieved an overall score of 68.53 on a scale of 0–100, which according to the performance index was considered as a 'Good' Project. This book provides a critical evaluation of Lokmitra and information on planning and implementation of LokMitra, various services offered, challenges faced during implementation, and its impact on the citizens. A survey carried out as part of the study to gauge the users' perceptions of the quality of services yielded some interesting insights.

Product Specifications
SKU :COC96545
AuthorKunal Sharma
Number of Pages264
Publishing Year2011-10-13T00:00:00.000
Edition1 st
Book TypePublic administration
Country of ManufactureIndia
Product BrandLAP LAMBERT Academic Publishing
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-08-14 00:00:00