Call Us 080-41656200 (Mon-Sat: 10AM-8PM)
Free Shipping above Rs. 1499
Cash On Delivery*

Effects of TQM on Library Service Provision

 

Marketed By :  VDM Verlag Dr. Müller   Sold By :  Kamal Books International  
Delivery in :  10-12 Business Days

 

Check Your Delivery Options

 
Rs. 3,651

Availability: In stock

 
  • Product Description
 

T.Q.M is based on principles of satisfying user''s needs as well as continuous improvement, teamwork and good leadership. The current rapid technological changes are impacting greatly on modern management approaches. Many library managers are embracing TQM in the hope of improving the quality of the services provided to the users. TQM has proven to be the critical solution to library management since more and more users are becoming conscious of the quality of services that they wish their libraries provide to them. Moreover with newer technological services such as the virtual libraries, the physical libraries ought to improve on service delivery to retain their customers. This publication will be useful to Library and other Information Professionals

Product Specifications
SKU :COC73230
AuthorNAOMI MWAI
LanguageEnglish
BindingPaperback
Number of Pages120
Publishing Year2011-02-24T00:00:00.000
ISBN978-3639334784
Edition1 st
Book TypeEducation
Country of ManufactureIndia
Product BrandVDM Verlag Dr. Müller
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-10-08 00:00:00