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Emotional Intelligence

 

Marketed By :  LAP LAMBERT Academic Publishing   Sold By :  Kamal Books International  
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Rs. 4,396

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  • Product Description
 

The present study was designed to examine the relationship between emotional intelligence''s dimensions of employees working in service companies located in Penang and their organizational citizenship behaviors as perceived by their current supervisors in organization and to examine whether job control moderates the relationship between emotional intelligence''s dimensions and organizational citizenship behavior''s dimensions. Hypotheses were tested with 104 respondents received from 2 organizations. Results indicated that the appraisal, expression, and regulation of emotions in oneself is the most important dimension for all OCB''s dimension except for conscientiousness, it was found that the appraisal, expression, and regulation of emotions in others is the most important dimension. Also, it was found that job control only moderated the relationship between emotional intelligence''s dimensions and helping behavior dimension. Implications and limitations are also discussed and recommendations are provided for future research.

Product Specifications
SKU :COC70536
AuthorAnees Janee Ali,Ahmed M. Eljadi and Mahiswaran S.
LanguageEnglish
BindingPaperback
Number of Pages160
Publishing Year2011-04-06T00:00:00.000
ISBN978-3843385183
Edition1 st
Book TypeBusiness & management
Country of ManufactureIndia
Product BrandLAP LAMBERT Academic Publishing
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-07-08 00:00:00
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