Call Us 080-41656200 (Mon-Sat: 10AM-8PM)
Free Shipping above Rs. 1499
Cash On Delivery*

Ethical Practices In ServiceIndustry


Marketed By :  LAP LAMBERT Academic Publishing   Sold By :  Kamal Books International  
Delivery in :  10-12 Business Days


Check Your Delivery Options

Rs. 5,886

Availability: In stock

  • Product Description

Business ethics is now, more than ever, becoming an important requirement for doing business in the global market place. This book is an outcome of the research endeavor to identify the various ethical/ unethical practices of Services Industry in Kolhapur District, India covers the evaluation of the ethical/unethical practices followed by the Service Industry(Medical Services, Higher Education, Life Insurance sector and Banking Sector). This research is an effort to understand the various ethical dimensions and issues involved in service industry. One hundred and seventy six ethical/unethical dimensions were identified and the elicited opinions of the respondents were analyzed. The model tested with KS test for the relationship between Service Management and Ethical Practices and found to be dependent on each other. The author has made a modest attempt to develop a Business Model for implementing ethical infrastructure, maintaining ethical culture and improvising existing ethical practices in services organization and suggested measures which would help resolving ethical dilemmas and which ultimately would help in minimizing the unethical practices in the Service Sector.

Product Specifications
SKU :COC15399
AuthorManisha Paliwal
Number of Pages368
Publishing Year10/25/2012
Edition1 st
Book TypeBusiness & management
Country of ManufactureIndia
Product BrandLAP LAMBERT Academic Publishing
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-07-24 00:00:00