Category

share

How an Indirect Complaint Makes Solidarity

How an Indirect Complaint Makes Solidarity

 

Marketed By :  LAP LAMBERT Academic Publishing   Sold By :  Kamal Books International  
Delivery in :  10-12 Business Days

 
₹ 4,165

Availability: Out of stock

 

Delivery :

5% Cashback on all Orders paid using MobiKwik Wallet T&C

Free Krispy Kreme Voucher on all Orders paid using UltraCash Wallet T&C
Product Out of Stock Subscription

(Notify me when this product is back in stock)

  • Product Description
 

The present study examined the structure and social function of indirect complaints (ICs) responses in Persian. Indirect complaint is defined as the expression of dissatisfaction to an interlocutor about oneself or someone or something that is not present. It differs from direct complaint in that the addressee is not held responsible for the perceived offense. In the current study IC responses were studied according to interlocutors attributes: gender and social distance. The data were collected by means of discourse completion test (DCT). This study found that although commiseration responses established solidarity and rapport between interlocutors, responses led speakers to think that the listener would not pay attention to the speaker’s problem and this may damage rapport and solidarity and had a negative effect on the speaker or complainer because IC needs an active participation of the interlocutor more than just merely listening to the problem. Besides, interlocutors can lose the opportunity of conducting more conversation. This manner of response in indirect complaints indicates disagreement and blocks some conversational channels.

Product Specifications
SKU :COC54966
Country of ManufactureIndia
Product BrandLAP LAMBERT Academic Publishing
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-06-08
0 Review(s)