Call Us 080-41656200 (Mon-Sat: 10AM-8PM)
Free Shipping above Rs. 1499
Cash On Delivery*

Intelligent QFD; A new approach for improving customer satisfaction

 

Marketed By :  LAP LAMBERT Academic Publishing   Sold By :  Kamal Books International  
Delivery in :  10-12 Business Days

 

Check Your Delivery Options

 
Rs. 2,749

Availability: In stock

 
  • Product Description
 

Quality function deployment or briefly QFD, that is one of the important tools in quality engineering in line with increasing care for clients will, was formed in automobile industry in 70’s. Purpose of this tool is development in client's qualitative demands to all of the steps and processes of production designing and manufacturing. Final goal of QFD is to realize and translate client's qualitative demands to technical and engineering language of the organization. Although QFD is a very important technical tool for translating client's request to technical features of the product, lack of smart systems and mechanisms that are able to analyze it accurately has made it somewhat difficult to use this valuable tool. In this book it was decided to provide the platform for more detailed analysis of QFD and offering products that meet most of clients demands as a result, by representing smart and expert systems. This literature attempts to step forward in improving the process of converting client's demands to qualitative features of products by integrating intelligence with the use of expert systems and finally, bring the satisfaction of clients.

Product Specifications
SKU :COC79659
AuthorSeyed Hossein Iranmanesh and Hamid Rastegar
LanguageEnglish
BindingPaperback
Number of Pages136
Publishing Year2014-12-23T00:00:00.000
ISBN9783659649356
Edition1 st
Book TypeTechnology: general issues
Country of ManufactureIndia
Product BrandLAP LAMBERT Academic Publishing
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-10-08 00:00:00
0 Review(s)