Call Us 080-41656200 (Mon-Sat: 10AM-8PM)
Free Shipping above Rs. 1499
Cash On Delivery*

ISO 9001 Certification and Financial Performance

 

Marketed By :  LAP LAMBERT Academic Publishing   Sold By :  Kamal Books International  
Delivery in :  10-12 Business Days

 

Check Your Delivery Options

 
Rs. 2,675

Availability: In stock

 
  • Product Description
 

Most commercial entities in a quest to improve their service delivery and profitability have adopted several management improvement programs which have been developed over the years. Several standards which include but not limited to ISO have been adopted by organizations in order to improve product/service quality which in turn is expected to lead to overall improvement of organizational performance. The objective of this study was to examine the impact of ISO certification on financial performance of commercial state corporations in Kenya. The study recommended that commercial state corporations need to effectively implement ISO 9001 as it had been found to influence financial performance and can lead to long-term success and achievement of organizational competitiveness. The study will be helpful to scholars of management systems and organizations to assess the impact of adopting quality management systems on financial performance of the organization.

Product Specifications
SKU :COC59318
AuthorRebecca J. Kiplagat
LanguageEnglish
BindingPaperback
Number of Pages76
Publishing Year27.10.2014
ISBN9783659619021
Edition1 st
Book TypeBusiness & management
Country of ManufactureIndia
Product BrandLAP LAMBERT Academic Publishing
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-08-05 00:00:00
0 Review(s)