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Job Satisfaction and Customer Focus

 

Marketed By :  VDM Verlag Dr. Müller   Sold By :  Kamal Books International  
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  • Product Description
 

This study investigated elementary school teachers’ perceptions of customer focus as practiced in Islamic schools in Michigan. In addition, the study compared Islamic elementary school teachers'' perceptions of customer focus in education and their levels of job satisfaction with teachers in public and Catholic schools. A total of 107 teachers in nine Islamic schools participated by completing three instruments: Customer Service Orientation Scale, Job Satisfaction Survey, and a short demographic survey. The Customer Service Orientation Scale measured staff responsiveness to external customers, instructional systems, environment - physical, environment - affective, and communication. The subscales included on the Job Satisfaction survey included satisfaction with: administrator, teaching, religious aspects of teaching, factors related to work, professionalism, challenges, parent support, students, economic factors, other factors, and collaboration.

Product Specifications
SKU :COC39288
AuthorMuhammad Saeed Akhtar
LanguageEnglish
BindingPaperback
Number of Pages128
Publishing Year1/20/2010
ISBN978-3639229028
Edition116 st
Book TypeOrganization & management of education
Country of ManufactureIndia
Product BrandVDM Verlag Dr. Müller
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-01-08 00:00:00