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Marching Towards Service Excellence


Marketed By :  LAP LAMBERT Academic Publishing   Sold By :  Kamal Books International  
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  • Product Description

Excellence in customer service is no longer a luxury, but expected standard practice, especially in health care. Motivated by the vision of the Vice President for Medical Affairs and Dean of the Faculty of Medicine Mohamad Sayegh, the Patient Satisfaction Taskforce has been inaugurating multiple projects to revitalize the image of the American University of Beirut Medical Center (AUBMC), specifically through enhancing patient service by improving employee behavior and projecting a more positive professional image. AUBMC Human Resources department undertook a comprehensive Performance Improvement project aimed at providing service excellence and enhancing the quality of patient care. This project is only the beginning of a very long journey of hard work aimed at building a culture of trust and fortifying the image of AUBMC. The project is still, and will always be, ongoing.

Product Specifications
SKU :COC14700
AuthorFarah Ali Otaki
Number of Pages152
Publishing Year10/25/2012
Edition1 st
Book TypeBusiness & management
Country of ManufactureIndia
Product BrandLAP LAMBERT Academic Publishing
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-07-27 00:00:00
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