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Motivational Factors and Retail Employees

 

Marketed By :  LAP LAMBERT Academic Publishing   Sold By :  Kamal Books International  
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  • Product Description
 

Motivated employees are critical for the success of any organisation. This is especially true in the service industry where the employees form the primary customer facing asset of the company. In view of the difficult economic conditions prevalent in most developed countries, it has become critical for retail companies to have motivated staff. This study uses a sample of 30 Superdrug (UK) employees based at High Holborn, London to assess the key motivational factors and their link to employee commitment. The results show that, while the majority of the employees demonstrate high levels of intrinsic motivation, the overall organisational commitment is low. This is contrast to prior studies which show high correlation between intrinsic motivation and organisational commitment. The reason for the unexpected result is rooted in issues with the store management which impacts key motivational factors such as empowerment and feedback. This is the leading cause of the lack of organisational commitment.

Product Specifications
SKU :COC65065
AuthorZehad Yeasin,Azizul Hassan and Rashed Azim
LanguageEnglish
BindingPaperback
Number of Pages104
Publishing Year2013-10-26T00:00:00.000
ISBN9783659481185
Edition1 st
Book TypeBusiness & management
Country of ManufactureIndia
Product BrandLAP LAMBERT Academic Publishing
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-07-08 00:00:00