Call Us 080-41656200 (Mon-Sat: 10AM-8PM)
Free Shipping above Rs. 1499
Cash On Delivery*

Quality Management System Implemention in Government Department - RSA


Marketed By :  LAP LAMBERT Academic Publishing   Sold By :  Kamal Books International  
Delivery in :  10-12 Business Days


Check Your Delivery Options

Rs. 3,651

Availability: In stock

  • Product Description

Total Quality Management System describes a situation where all business functions are involved in a process of continuous quality improvement. This implies that the development and implementation of Total Quality Management Systems in government departments and the public sector will improve the quality of services delivery.This book is about the employee perceptions of the effect of the Quality Management System intervention that was implemented at one of South Africa’s government departments. This department''s Quality Management System being one of the first in government to be implemented in South Africa, creates the possibility for this Quality Management System model to be used to develop Quality Management Systems in other departments or organisations belonging to the government or the public sector in South Africa and other orther African countries, with a view of improving delivery of services in governments.

Product Specifications
SKU :COC37728
AuthorLeon Maluleke
Number of Pages96
Publishing Year6/30/2010
Edition1 st
Book TypeBusiness & management
Country of ManufactureIndia
Product BrandLAP LAMBERT Academic Publishing
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-07-31 00:00:00