Upon democratisation, work relations in South Africa were characterised by what Von Holdt (1997) called 'Apartheid workplace regimes' that needed to be deconstructed. The post democratisation period also saw the country embracing the neoliberal ideology that required among other things workplace restructuring. This brought a host of challenges and opportunities for, the man/woman in the middle shop steward. This book therefore provides literature that highlights the strategies that shop stewards use in the face of challenges and opportunities at the workplace. The book will also highlight the contradictory role of a shop steward; trying to satisfy the demands of the rank and file that elected the shop steward, at the same time trying to meet the expectation of management his/her pay master.