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Six Sigma with respect to Hotels as Service Industry in Inida

 

Marketed By :  Scholars' Press   Sold By :  Kamal Books International  
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Rs. 4,463

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  • Product Description
 

The book on “Six Sigma with respect to Hotels as service Industry in India" mainly focused on the application of Six Sigma as tool in service industry. As it it is believed that Six Sigma is a Zero Defect process, The defects in Service sector is nothing but the dissatisfied customer . The main objective of this book is to highlight the importance of Six Sigma in service sector and to show how dissatisfaction can be converted into customer delight with proper process models. Six Sigma had done wonders in manufacturing industries. This study highlights the importance of its application in Hotels and resorts which in turn shows that six sigma is equally effective in any service industry too. It was shown from this study that we can do wonders in service industry with the help of Six Sigma.

Product Specifications
SKU :COC74925
AuthorManishkumar N. Varma
LanguageEnglish
BindingPaperback
Number of Pages120
Publishing Year2014-10-06T00:00:00.000
ISBN9783639703306
Edition1 st
Book TypeBusiness & management
Country of ManufactureIndia
Product BrandScholars' Press
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-10-08 00:00:00