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Social Networks and Employee Engagement

 

Marketed By :  LAP LAMBERT Academic Publishing   Sold By :  Kamal Books International  
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  • Product Description
 

The use of social networks, as a business tool is becoming more and more frequent in this day and age. Companies are exploring various ways in which to optimise social media in gaining a competitive advantage. Social platforms give organisations the ability to communicate better with their staff, to market their products more effectively to potential customers and also to drive behaviour within the workplace. Employee engagement, sense of belonging and organisational commitment can be considered as components of employee well-being. Companies are investing large amounts of resources to lower employee turnover by creating an environment that is favourable for the employee. Within the call centre environment a well established technological infrastructure exists. This creates a setting that is very prone to launch a social media platform. The average age of employees is also quite young, which in most cases means that they understand and interact on social networks with ease. The applications for social media also seems to become second nature for younger generations and this also speaks volumes as to implement social network strategies within working environments.

Product Specifications
SKU :COC17587
AuthorIvan Swartz
LanguageEnglish
BindingPaperback
Number of Pages76
Publishing Year1/13/2012
ISBN978-3847343233
Edition1 st
Book TypeComputer networking & communications
Country of ManufactureIndia
Product BrandLAP LAMBERT Academic Publishing
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-07-26 00:00:00
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