ClickOnCare Terms & Conditions

This document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of website.

 The domain name (hereinafter referred to as "Website") is owned by ClickOnCare Retail Pvt Ltd, a Firm with its registered office at ClickOnCare Retail Pvt Ltd, #23, 3rd floor, Sri Sai Complex, Opposite Oracle tower, Taverekere Main Road, Bangalore, Karnataka, India - 560029 (hereinafter referred to as “ClickOnCare”).

The use of the Website by you including its services are governed by certain terms and conditions as applicable to the website including the policies which are applicable by way of reference. Any kind of transaction on the Website by You, shall be subject to the policies applicable to the Website. By the mere use of the Wesbite, You shall be contracting with Ambika Medicals & General Stores and the mentioned terms and conditions including the policies constitute Your binding obligations, with ClickOnCare.

For the purpose of the mentioned Terms of Use, whenever/wherever the context requires You or User shall mean any natural or legal person who has agreed to become a member of the Website by providing his or her Data with regards to registration using the computer systems. The term our, we, us shall mean Ambika Medicals & General Stores.

When You use any services provided by Ambika Medicals & General Stores through our Website i.e ClickOnCare, You are subject to rules, policies, T&C to the use of such services. We, reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is your responsibility as a User that you must keep yourself updated with the T&C changes. Your continuous use of the website following the Changes in the policies, would mean that You agree to any revisions/changes/updations in T&C and We grant You a personal, non-exclusive, non-transferable, limited privilege to use the Website.



By accepting these Terms of Use, You also accept and agree to be bound by the ClickOnCare Privacy Policy.

Eligibility Criteria for Membership

The Website can be used by persons who can legally enter into Contracts under the Indian Contract Act, 1872. All Individuals/Groups who are incompetent under the Indian Contract Act of 1872, are not eligible to use the Website for its Services. Incase You are a  Minor, i.e Individuals below the age of 18 years, a legal guardian has to transact on Your Behlaf. The Membership is liable to be terminated by ClickOnCare incase it is brought to notice or discovered that the terms under Indian Contract Act are violated including You being a Minor.

Maintaining Your Account and Related Obligations

You are solely and fully responsible for maintaining and keeping secure your Account Information like Login ID and Passwords for all transacting, surf, or other related activities on the Website. You agree that ClickOnCare reserves the right to terminate/disapprove/suspend/block access to your account permanently or temporarily as the case may apply, incase the registered information provided by you is wrong or inconsistent Or found to be wrong or inconsistent.


Terms of Communication

By using the Website or by sending emails or other data, information or communication to ClickOnCare, You agree that You are communicating with Us through electronic records. You also agree to receive communication electronically or otherwise from Us periodically or as and when required. Emails or similar mode of communication including by Post, will be used as communication tools to reach You.



The Website does not charge any fee for Membership on the Website. Browsing and buying on the Website is not chargeable. However, ClickOnCare reserves the right to change/add/modify the Fee Policy from time to time


Use of the Website

You as an Individual/Group agree, undertake and confirm that  You shall use the Website and your Use shall be strictly governed by the following binding principles:

1. You shall not host, display, upload, modify, publish, transmit, update or share any information which:

(a) belongs to another person and to which You does not have any right to;
(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
(c) is misleading in any way;
(d) is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
(e) harasses or advocates harassment of another person;
(f) involves the transmission of "junk mail”, "chain letters”, or unsolicited mass mailing or "spamming";
(g) promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
(h) infringes upon or violates any third party's rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity];
(i) promotes an illegal or unauthorized copy of another person's copyrighted work (see "Copyright complaint" below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
(j) contains restricted or password-only access pages, or hidden pages or license images (those not linked to or from another accessible page);
(k) provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
(l) provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
(m) contains video, photographs, or images of another person (with a minor or an adult).
(n) tries to gain unauthorized access or exceeds the scope of authorized access to the Website or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Website or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
(o) engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of "virtual" items related to the Website. Throughout this Terms of Use, ClickOnCare prior written consent means a communication coming from ClickOnCare Legal Department, categorically in response to your request, and categorically addressing the activity or conduct for which you seek authorization;
(p) solicits gambling or engages in any gambling activity which We, in Our sole discretion, believes is or could be construed as being illegal;
(q) interferes with another user's use and enjoyment of the Website or any other individual's user and enjoyment of similar services;
(r) refers to any website or URL that, in Our sole discretion, contains material that is inappropriate for the Website or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.
(s) harm minors in any way;
(t) infringes any patent, trademark, copyright or other proprietary rights or  third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items;
(u) violates any law for the time being in force;
(v) deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(w) impersonate another person;
(x) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
(y) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

2. You are liable not to use any deep-link, page-scrape, robot, spider or other automatic device, program, algorithm or methodology, to gain access, copy or acquire any portion of the Website or any of its content. You shall not use the content of the website in any way for any use to replicate or for any of Yours Personal or Professional Use.

3. Hacking, Password Mining or any similar uses to gain access to sensitive information shall be deemed unlawful. You would not indulge in the same. 

4. You agree not to indulge in any derogatory or negative statement(s) or comment(s) about the Website, any Brand or domain name ie.

5. You agree not to attempt into stopping or interfering into the Proper Working of the Website or any other Person’s working with the Website.

6. You agree not to use the website or any its content for any purpose which involves unlawful and unethical activities which affect the rights of ClickOnCare and/or others.

7. Testing the website for its strength and breaching the security of the Website including breaching the firewalls of the Website to extract any kind of information for personal or professional use is not allowed. You agree to not indulge in any such activities.

8. You agree to abide in full compliance of the Information Technology Act of 2000 and the rules mentioned thereof as applicable and amended from time to time.

9. You shall not forge any information or impersonate any individual from the website including altering any kind of information in form of electronic or postal mail for Your Personal or Professional Benefit.


Policy of Privacy

ClickOnCare believes that protection of your privacy is of utmost importance and for the same we store (as per IT Act, 2000) Your Personal Information and Your Financial Information, if any, collected from you, in the utmost secured manners. All Information is stored on the computers in accordance with the IT Act of 2000. Any objections thereof, You are advised not to indulge in any transaction, browse or involve Yourself in any similar activity with the Website.

You are required to share with us Your Valid Contact Numbers including Your Mobile Phone Number for Us to contact You incase of any notification which may be via Voice or Short Messaging Service, with regards to Your order or any related inquiry. We may also contact you for keeping you updated with any offers or latest products added to the Website.


Privacy Policy

We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.


Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

1. Information

At ClickOnCare we try to provide You with a safe, secure and the best experience of online shopping. In order for us to do so, we collect and store your personal information which is provided by you from time to time. We only collect information which helps us to provide you which such an experience.

You have the option to not provide us with your information by choosing not to use a particular service/feature on the website.

Automatic tracking of some information is done in order to ensure best experience. 
Such information are IP Address, etc

Upon Signups with OTP Login & By providing your contact details, you have automatically authorized and given consent to ClickOnCare Retail Pvt Ltd to send you, either through itself or through any third-party service provider, from time to time various information/ alerts/ SMS/ other messages/ Emails/ Calls or commercial communication, and other services on the aforesaid listed telephone numbers, whether these numbers are registered with National Do Not Call Registry listed in National Customer Preference Register or not. You also confirm that by sending any of such messages/ calls, you will not hold any of our third-party service provider liable/ institute complaint under the Telecom Commercial Communications Customer reference (TRAI) Regulations, 2010 or such other applicable regulations including any amendment thereof, as may be applicable from time to time

If you register with us, we collect Your information like billing address, credit/debit card number, expiry date or other modes of payment used or opted for. We use Your personal information to either inform, notify or send you offers which may be related to your interests or previous purchases. By agreeing for Opt-In option during registration, You consent to be contacted by ClickOnCare via phone calls, SMS notifications, Whatsapp messages, Mobile Applications and/or any other electronic mode of communication for all Order, Product Related, Any updated information/ New activities, Special Offers, Other products & services of ClickOnCare, to assist you with Customer Service or Technical Support issues, to Follow up with you after your visit, to otherwise support your relationship with ClickOnCare or to prevent any fraud and unlawful activity with your account. You can opt out from this service by writing to us on, but If you opt out, You may miss out on Important details of your Interest.


2. Personal Information

We may use your personal information to help serve you better and send you promotional offers/letters to make you know better of the choice of buying you have with us.

You also have the option to not opt for it. We send you online surveys to understand your requirements better.


Website cookies are files located in the browser directories. They are used to help navigate You in our Wesbite efficiently and perform certain functions. Website sets cookies to help authenticate Your logs in to a secure area of the website.


3. Information Sharing

We may share Your information to our associates to ensure safe shopping and due to security related issues like preventing frauds and thefts. We may also disclose Your information to Government or Authorized Personnel as and when required and absolutely necessary.


4. Policy on Security

ClickOnCare ensures that once your Personal Information is taken, we store it with utmost precautions.


5. Promotion/Offer Mails

We give You the option to opt out of any promotional mails sent by us via electronic communication. Please write to us at for unsubscribing.


6. Agreement to Privacy Policy

You agree that by using the Website, You have agreed to the Terms of Use and the Privacy Policy mentioned hereof.

It is Your responsibility to keep yourself updated in case of any change in the privacy policies of the Website.

7. Offers/Discount Coupons

All promotional discount coupons are valid on sold by ClickOnCare products Only.

Please be aware that ClickOnCare or it's subsidiaries will never ask you for your personal details. Be careful towards scam calls and SMS asking for money or personal information in return of a grand prize/lucky draw. If you receive any such communication via SMS or call, please report it to so that we can raise it with concerned legal authorities.

Donation : Donation collected on ClickOnCare is non-refundable. Prepaid orders if cancelled, the customer will be entitled to receive full payment made after deducting the collection made towards Donation



We donot guarantee the description , warranty of any Product listed with us in terms of accuracy, complete, error-free. Hence, we do not assume any responsibility in this regard.



ClickOnCare will not be responsible for any loss/damage arising directly or indirectly to You  due to:

1. Failure of Authorization of Payment Transaction

2. Exceeding the Pre Set Limits on the Amount or Number of Transactions which exist with You and Your Bank.

3. Any Transactional Issues pertaining to payments

4. Any related issues pertaining to transactions of payments.

All the payments have to be necessarily and compulsorily be accepted by us in INR for all transactions. Any other currency will not be accepted on the Website. 

You agree, understand and accept that ClickOnCare is not a Banking Service Provider and that the Payment Facility offered by ClickOnCare is by acting as a Facilitator.

 ClickOnCare reserves the right to impose limits on the Tracstions Amount and Number of times a transaction can be undertaken by You. Also, We have the right to refuse any kind of Transaction on grounds of previous history of violations or breach of any contract/agreement either enforceable by Law or by any issuing Authority of the Government.

ClickOnCare may reject Your Cash on Delivery orders based on the creditworthiness and credibility of the Buyer based on certain checks conducted internally by the Website.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time. 


Limitation of Liability

At no point in time shall ClickOnCare be liable for any incidental damage which may have arisen from direct or indirect way in relation to the Terms of Use, even is the User has been informed in advance of such damages.



You agree to hold ClickOnCare, its owners, affiliates, employees and anyone related to the it professionally, harmless from any kind of demand or claims arising out of breach of the Terms of Use by You.


Sale – Only India

The sale of goods, items, products on ClickOnCare is only available in India. All Individuals who access the website from locations other than the legal territories of India may do son on their own will and supply to such locations will not be initiated. 


Trademark, Copyright and Restriction

You agree not to copy, replicate, re-produce, re-publish, upload, post, transmit or distribute any data which has been put up on the Website. ClickOnCare has all the images and content on the Website copyright, trademarks with intellectual property rights on the same. You may use the data on the website only for your Personal, non-commercial use.


Jurisdiction & Law

The Terms of Use of the Website shall be governed and interpreted in accordance to the Laws prevailing in the State of India. The Place of Jurisdiction shall be Bangalore, Karnataka, India.



We have done our best to ensure all our content is Copyright and Trademarked. If you feel that your Trademarks or copyrights have been violated, please feel free to contact us at


Grievance Redressal :

Contact the under mentioned for any grievances:

ClickOnCare Retail Pvt Ltd
#23, 3rd floor, Sri Sai Complex,
Opposite Oracle tower,
Taverekere Main Road, Bangalore - 560029.

Contact us : 6364878145 (IN),