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THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY

 

Marketed By :  LAP LAMBERT Academic Publishing   Sold By :  Kamal Books International  
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Rs. 3,651

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  • Product Description
 

THE BOOK SEEKS TO HIGHLIGHT THE RELEVANCE OF ENSURING CUSTOMER SATISFACTION. IT FOCUSES ON THE SERVICE INDUSTRY AND THE ELEMENTS OF CUSTOMER SATISFACTION.AFTER READING THIS BOOK, IT IS EXPECTED THAT OUR ATTITUDE TOWARDS CUSTOMERS AND POTENTIAL CUSTOMERS WOULD BECOME A POSITIVE ONE. THE STUDY ALSO SOUGHT TO THROW MORE LIGHT ON WHAT LOYALTY AND IMPORTANCE IN THE SERVICE INDUSTRY. THE READER AT THE END WOULD APPRECIATE THE COMPOSITION OF LOYALTY.

Product Specifications
SKU :COC21735
AuthorMALCOLM BRIMPONG
LanguageEnglish
BindingPaperback
Number of Pages88
Publishing Year3/18/2010
ISBN978-3838351810
Edition1 st
Book TypeSales & marketing
Country of ManufactureIndia
Product BrandLAP LAMBERT Academic Publishing
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-07-28 00:00:00