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The Use of Twitter in Corporate Communications


Marketed By :  AV Akademikerverlag   Sold By :  Kamal Books International  
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  • Product Description

These days, Web 2.0 and Social Media are terms used everywhere by communications professionals and students. Yet, as this entire field is relatively new compared to the "old media", scientific research about it is still scarce. In contrast to books that rather serve as instructional manuals of how to use Twitter right, this study focuses on what Twitter should be used for, and how it is currently being used in professional communications. In this thesis, the use of Twitter by the American car industry is analyzed in relation to three different fields of corporate communications: Marketing, Public Relations and Corporate Branding. Within the study, the Social Media landscape is classified and Twitter is brought into line with it as a micro-blogging medium consisting of Tweets. A qualitative analysis of over 1.800 of those Tweets show which of the three corporate communications fields is served most by Twitter. The results also describe implications regarding language use and interaction with other Twitter users.

Product Specifications
SKU :COC90765
AuthorNhu Khue Ngo
Number of Pages72
Publishing Year2013-01-26T00:00:00.000
Edition1 st
Book TypeMedia studies
Country of ManufactureIndia
Product BrandAV Akademikerverlag
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-10-08 00:00:00