Total quality management in an academic library


Marketed By :  LAP LAMBERT Academic Publishing   Sold By :  Kamal Books International  
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  • Product Description

The attainment and sustenance of quality edge by business organizations depend solely on the practices of TQM. Whereas some business practices create quality gaps, it is the primary aim of every business, be it service or manufacturing, to strive and grow. The research describes clearly and precisely the state of quality practices in a business school library. Areas of concern in the evaluation include: the people aspects, facilities, information technology application aspects and the governing body of the library. Some quality gaps were identified in the study and the researcher offered suggestions for correcting the deficiencies. The researcher recommends best practices for the UGBS Library through benchmarking superior business libraries. The evaluation will help students, researchers and practitioners interested in TQM to add value to their knowledge.

Product Specifications
SKU :COC14728
AuthorVincent Kwami Afenyo and Samuel N.B. Tackie
Number of Pages120
Publishing Year2012-12-01T00:00:00.000
Edition1 st
Book TypeBusiness & management
Country of ManufactureIndia
Product BrandLAP LAMBERT Academic Publishing
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-07-27 00:00:00
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