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TQM and Organisational Creativity in the Hotel Industry

 

Marketed By :  LAP LAMBERT Academic Publishing   Sold By :  Kamal Books International  
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Rs. 5,886

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  • Product Description
 

This book sets out to explore the impact of TQM implementation on organisational creativity in the hotel industry. Both regression analysis and Structural Equation Modelling (SEM) were used to test hypotheses and proposed models. For the TQM model, the findings revealed that TQM had positive relationships with both process innovation and product innovation, and process innovation partially mediated the relationship between TQM and product innovation. In the second model, the creativity model, the stimulants to creativity had positive impacts on employee attitudes and work outcomes, while obstacles to creativity had negative impacts on dependent(s), and employee attitudes partially mediated these relationships. The book‘s findings showed that implementing successful TQM practices can help hotels to create an appropriate work environment for stimulating creativity and enhancing innovation.

Product Specifications
SKU :COC15398
AuthorMukhles Al-Ababneh
LanguageEnglish
BindingPaperback
Number of Pages700
Publishing Year2012-07-08T00:00:00.000
ISBN978-3659204203
Edition1 st
Book TypeBusiness & management
Country of ManufactureIndia
Product BrandLAP LAMBERT Academic Publishing
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-07-24 00:00:00