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Work Habits of Call Center Agents and Their Implications

 

Marketed By :  LAP LAMBERT Academic Publishing   Sold By :  Kamal Books International  
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  • Product Description
 

In today’s challenging competition among businesses in different types of industries, call centers play an important role as a tool commonly used by organizations to outsource workload overseas. One of the major reasons is for a business to remain in the competition arena against other competitors particularly those in the same industry. This type of strategy not only benefits the business itself but also third-world countries overseas. It offers individuals in a certain country job opportunities as call center agents with promising monthly salary. This study investigated the benefits of being a call center agent, its health implications and work habits as such.

Product Specifications
SKU :COC74951
AuthorRabel Catayoc
LanguageEnglish
BindingPaperback
Number of Pages68
Publishing Year2014-12-10T00:00:00.000
ISBN9783659661013
Edition1 st
Book TypeBusiness & management
Country of ManufactureIndia
Product BrandLAP LAMBERT Academic Publishing
Product Packaging InfoBox
In The Box1 Piece
Product First Available On ClickOnCare.com2015-10-08 00:00:00
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